The first step to understanding if there is a problem is to make sure you have correctly embedded the Ad Unit onto your Site. For instructions on how to embed your Ad Unit, please read the following articles:


Getting Started - Basic

Where on my Site should I embed the Ad Unit HTML code?


Once your Ad Unit is embedded, you can check to make sure it is functioning properly by toggling on the Test Ad Units function in your console. 

For further information about testing Ad Units please read: How will I know if the Ad Unit is correctly embedded on my site?

Once an Ad Unit has been embedded it must go through an approval process, which could contribute to the time delay you experience before your Site appears in the Sites section of your console. For more information about the Viralize approval process please read the following article: How are Sites approved? How long does site approval take?


Further reading:

Where should I embed the Ad Unit HTML code on my Wordpress site?

DoubleClick for Publishers (DFP) Ad Unit integration